Incident Management / Data Subject Rights
Data subject rights requests, handled with confidence
Log every request in one place, find and review the data, apply the right exemptions and send a consistent response, with the evidence to prove it. Built by data protection consultants who have handled thousands of DSARs.
Why data subject rights matter
People have the right to ask what you hold about them, and to have it corrected, deleted or restricted. Requests arrive by email, post, phone and social media, and the clock starts as soon as they do.
Handled well, a request is a chance to show you are trustworthy. Handled badly, it becomes a complaint, a regulator enquiry or a headline. ProvePrivacy keeps every request, decision and deadline in one place.
STEP 1
Log
Capture access, erasure, rectification and other rights requests in one central record, with deadlines tracked automatically.
STEP 2
Investigate
Assign searches to colleagues, gather the data and review it, with every step recorded.
STEP 3
Respond
Apply exemptions, redact, and send a consistent, defensible response on time.
Everything you need to manage rights requests
Part of the Incident Management module, alongside data breach and information request management.
- One place for every request
Log access, erasure, rectification, restriction, objection and portability requests in a single record.
- Guided investigation
Assign searches to the right teams, track what has been found and keep the review on schedule.
- Exemptions applied consistently
Record which UK exemptions apply and why, so every response is consistent and defensible.
- AI-assisted redaction
Highlight and redact personal data faster, included for every client at no extra cost.
- Full audit trail
Every decision, redaction and communication is logged, ready for a complaint or regulator enquiry.
- Real-time dashboards
Show your DPO and board what is open, what is due and where the pressure points are.
KNOWLEDGEZONE
Learn more about data subject rights
Guides, articles, videos and templates from our data protection consultants, whether you are answering your first DSAR or handling hundreds a year. View all resources →
FEATURED GUIDE · FREE
DSAR scoping: how to narrow a review safely
Cut the time spent on large requests without cutting corners. Learn how to clarify scope with the requester, set reasonable search limits and record your decisions.
ARTICLE
DSAR: the importance of subject access requests
Why getting the basics right protects your organisation and builds trust.
VIDEO
Coming Soon: DSAR walkthrough, from request to response
See a request handled in ProvePrivacy from logging to final response.
Watch video → [link TBC]
TEMPLATE
Coming Soon: DSAR response letter templates
Ready-to-use acknowledgement, clarification and response wording.
Download templates → [link TBC]
ARTICLE
Abusive DSARs: the Brillen Rottler v TC ruling
What the decision means when a request looks excessive or misused.
ARTICLE
The impact of AI on DSARs
How AI is changing both the volume of requests and the way you handle them.
VIDEO
Coming Soon: DSAR exemptions explained in three minutes
A quick answer for busy colleagues, from the ProvePrivacy YouTube channel.
Watch video → [link TBC]
GUIDE
Data (Use and Access) Act 2025: the essential guide
What the new law changes for rights requests and how to prepare.
GUIDE
Complaint management guide for DPOs
What to do when a response to a rights request turns into a complaint.
CASE STUDY
Navitas: scaling global privacy automation
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Quick answers from the help centre: Data subjects rights | Data subject access requests | Browse all help topics
GUIDE SERIES
The DSAR exemptions guides
Not everything has to be disclosed. Our series walks through each UK exemption in plain English, so your team knows when one applies and how to record the decision.
INCLUDED FOR EVERY CLIENT
Redaction in minutes, not days
Manual redaction is slow and easy to get wrong. AI-assisted highlighting finds the personal data for you to review, and a full audit trail shows exactly what was redacted and why.
Build confidence across your team
Anyone in your organisation can receive a request. Pair the platform with training and expert support so everyone knows what to do.
E-learning
Short courses and tutorial videos, so frontline colleagues can spot and escalate a rights request, with CPD records for completed training.
Data Champion course
Equip the colleagues who search for and review data with the skills to do it well.
DPO consultancy
A complex or contentious request? Our consultants can review your response before it goes out.
Explore more of Incident Management
What our clients say
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Protect your personal data today
See how ProvePrivacy takes the pain out of data subject rights, from the first request to the final response.